Versand
Thank you for shopping with VENEVOX. We are committed to delivering high-quality handcrafted metal DIY models to customers worldwide. Please review our shipping policy before placing your order.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons, processing time may be slightly extended.
2. Shipping Coverage
We offer worldwide shipping, including but not limited to:
United States, Canada, United Kingdom, European Union countries, Australia, and most international regions.
If your country or region is not listed at checkout, please contact us at support@venevox.com, and we will do our best to assist you.
3. Shipping Fees & Free Shipping
- Standard shipping fee: $5 USD per order
- Free shipping: Orders over $59 USD qualify for free shipping
Shipping fees are automatically calculated based on your order and destination at checkout.
4. Estimated Delivery Time
- Standard delivery time: 3–8 business days (varies by destination)
Please note that delivery times are estimates and may be affected by factors such as customs clearance or local courier delays.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can use this number to track your shipment in real time.
6. Customs & Import Duties
All customs duties and import taxes (if applicable) are covered by us. No additional charges will be required upon delivery.
7. Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@venevox.com
We typically respond within 24 hours